Privacy Policy
Goldenberg Technologies, Inc. d/b/a Drensys (“Drensys”) respects your privacy and recognizes your need for appropriate protection and management of your Personal Information that you may submit to us by telephone, when using our websites, online services, software or during the performance of remote computer support services provided via telephone or online by Drensys, its subsidiaries and affiliated entities (“Drensys”, “we”, “our” or “us”). “Personal Information” is information that (i) is recorded in any form; (ii) is about you or pertains to you, and (iii) can be linked to you. Personal Information includes information like your name, address, e-mail address, phone number, and other information that is associated with the foregoing. Personal Information does not include information we may collect that does not identify you (“Other Information”), such as how many devices use a particular operating system or how many customers experience a certain kind of technical problem.
Drensys as data controller, is responsible for the processing of your personal information on this Site. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This Privacy Policy outlines how your personally identifiable information and other personal data will be collected, used, and shared in connection with your access to and/or use of Drensys.com and any content, features, services, or other offerings that Drensys may provide in connection therewith (collectively, the “Site”). This Privacy Policy also describes your choices and rights regarding the use, access and correction or deletion of your user information. By using the Site, you consent to the use of your user information in accordance with this Privacy Policy. If you are located in the EU, you will also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies. The Site is owned and operated by Drensys.
Notice to EU Individuals: this Privacy Statement and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.
WHAT THIS PRIVACY POLICY COVERS
This Privacy Policy covers the Site. While you may encounter links on the Site to other websites, such as those relating to our third party sponsors, advertisers, and other partners, please note that these websites are not covered by this Privacy Policy.
This Privacy Policy does not apply to the activities of Drensys third party sponsors, advertisers, and other partners that may collect your user information while accessing or using such third party's services in connection with your use of our Site (e.g. social media and sharing services). The privacy and information practices of those third parties are not covered by this Privacy Policy. To learn more about such third party policies, we encourage you to read and review the privacy policy of each third party service that you may choose to use in connection with the Site. This Privacy Statement applies only to information collected by us.
GATHERING INFORMATION
We collect user information when you use the Site. Sometimes you may submit it to us yourself, other times it may be collected automatically. You can manage and change your preferences as outlined below.
Information Collected
We collect Personal Information in a variety of ways, including when you subscribe to one of our newsletters, download a trial version of a product, or receive a product or service from us or one of our distribution partners or from a service provider who licenses one of our remote support systems. The type of information we collect may vary based on the way we interact with you. For example, if you sign up for a newsletter or download an evaluation version of our software, we may only collect your name and email address. However, if you make a purchase from us then we may also collect your credit card number over the phone, and we may collect your phone number and physical address in order to complete the purchase, verify your identity and deliver any physical products. We may combine information we have about you with information we obtain from business partners or other companies. If you provide us with any Personal Information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We use Personal Information and Other Information to provide you with the products or services you have requested, process any payments you have agreed to for such products and services, contact you regarding specific products or services you have requested, provide other information you have requested from us, customize advertisements or content you may see while using our products or services, and, if you have agreed to receive special promotional offers from us by email or otherwise, to contact you regarding such promotional offers. Drensys may also display or provide you with targeted content or promotional offers based on Personal Information; and from time to time we may use Personal Information to offer you products or services. We may also use personal Information for other business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
During your use of our website, software and services, our systems may also collect Other Information from your device and network that is not used to identify you, but is helpful in our efforts to provide the features or services you have requested. This includes information such as the type of computer and processor you are using, which version of the operating system is installed, the configuration of your computer in terms of other application programs used, your computer’s Media Access Control address, whether any security software is installed and if it is up-to-date, the names, makes and models of other devices on your network, and information on how you use our products. For example, Drensys automatically receives and records information on our server logs from your browser, including your IP address, Drensys cookie information, and the webpages you request. This is done as part of regular internet communication between a browser and a website. We use this information to provide the services and functions you request, and to improve our product and service offerings in the future. We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Privacy Policy.
The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.
Cookies & usage tracking
Drensys and its marketing partners, affiliates, analytics providers, or customer support providers use technologies such as cookies, beacons, tags and local shared objects such as HTML5 and scripts, to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We use cookies for our shopping cart, to remember users’ settings, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. Various browsers may offer their own management tools for removing HTML5.
As is true of most websites, we gather Other Information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information,
which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the website and to gather demographic information about our user base as a whole. We may combine this automatically collected log information with Personal Information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics, and website functionality. If we combine Other Information with Personal Information (such as combining your name with your location), we will treat the combined information as Personal Information as long as it is combined.
We partner with third parties to either display advertising on our website or to manage our advertising on other websites. Our third-party Partners may use cookies or similar technologies in order to provide you advertising based upon your preferences.
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
Cookies fall into the subcategories below.
Essential Cookies. Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Site. Without them, Drensys may not be able to provide core Site functions and features to you, and the Site would not operate as well as you or Drensys would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files (detailed below), and other credential-related information. For EU individuals, essential cookies also help inform Drensys whether you require, or have already been served, an affirmative consent request in connection with the GDPR. Essential cookies include analytics cookies, which provide us data that allows Drensys to better understand its users and improve the Site based on what we have learned from that data.
Preference Cookies. Other cookies are used to collect and process information about your preferences and similar choices in connection with the Site in order to optimize your browsing experience (e.g., various local preference settings; which geographically-customized version of the Site and related content you may prefer. Preference cookies include social media cookies, which collect information about your social media usage and other data you may have provided in connection with such usage (if you access the Site through a social media website or mobile application, you may have social media cookies). If you wish to modify or change your social media cookies, please visit and review the settings on your applicable social media account(s).
Advertising Cookies. To help support the Site and further tailor your experience, Drensys and its advertising partners (and/or their third party analytics providers) also use cookies on the Site to personalize the content and advertisements you may be shown. Such advertisements use cookies to provide you targeted advertisements that may be more consistent with your interests than non-targeted advertisements. Certain Drensys advertising partners may also use cookies to monitor or track the performance of their advertising content, including native advertising content. Drensys does not provide user information to advertising partners except in connection with the Site or as required by law.
Web Beacons
We use web beacons (invisible images often referred to as pixel tags or clear GIFs) on our site in order to recognize users, assess traffic patterns, identify preferred content and measure site engagement. We also include web beacons in our e-mail messages, including newsletters, in order to count how many e-mail messages have been opened.
Drensys and its partners (including advertising partners) also use web beacons to collect various data provided by your browser while you are on our Site and elsewhere (i.e., outside of the Site) where we may be acting as a 3rd party. This data is collected in the aggregate, but may include or be associated with other non-PII or PII that users have voluntarily submitted.
Log Files
The Site's web and ad servers log information about a user's IP address, browser type and the current URL the user is requesting. This information is always provided by a user's browser and automatically logged by most websites. These log files are stored in a secure location and used in our internal analysis of traffic patterns within our website.
USE OF INFORMATION
Our primary goal in collecting, using, and sharing user information is to enhance your experience on the Site, support the Site, and improve its features, performance, and other elements. Your user information may be used for the purposes outlined below. We will not use your user information without a valid legal basis to do so.
How we use your data
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.
For example, we may use your personal information to:
* reply to enquiries you send to us;
* handle transactions that you initiate;
* where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
When we share your data
Drensys does not rent, sell or share Personal Information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission.
To service providers who work on behalf of or with Drensys under confidentiality agreements. These companies may use your Personal Information to help Drensys communicate with you (for example, email service providers). These companies, however, do not have any independent right to use or share this information.
As we believe to be necessary or appropriate to comply with applicable law or legal process, which might include laws outside your country of residence, or to respond to requests from public and government authorities, including those outside your country of residence, for the purposes of meeting national security or law enforcement requirements, subpoenas, or court orders, or establishing or exercising our legal rights or defending against legal claims.
As we believe to be necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Drensys’ terms of use, or as otherwise required by law. We may transfer information about you in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
We will only pass your data to third parties in the following circumstances:
* you have provided your explicit consent for us to pass data to a named third party;
* we are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors; or
* we are required by law to share your data.
In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
How long we keep your data
We take the principles of data minimization and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.
Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.
As necessary to provide services to you
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of newsletter mailings, processing transactions, or performing statistical analysis of our services. We will only provide those companies the information they need to deliver the service. In some instances, these companies may collect information directly from you. In these cases, you will be notified of the involvement of the external service provider. In all cases, these companies are subject to agreements that require them to maintain the confidentiality of your information and they are prohibited from using that information for any other purpose.
As required by law
Drensys may disclose your personal information if required to do so by law such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the edicts of the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on Drensys or to protect and defend the rights or property of Drensys.
Notice to EU Individuals: As outlined in this Privacy Policy, Drensys will not process your user information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, Drensys will process your user information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). Drensys may also process certain user information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering
and continuing to develop and improve the Site, learning from your behavior on the Site (e.g., analyzing traffic) to better serve you and other Site users, helping us modify or enhance the Site and its content, receiving insight as to what users do (and don't) like about our Site or aspects thereof, and providing a stable, consistent, and secure user experience in connection with the Site.
Rights you have over your data
Drensys understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a member, you can update many types of personal information, such as payment or contact information, directly within your account settings. If you are unable to change your personal information within your account settings, or if you are concerned about data collected as you visit Drensys’ website or use our support services, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your personal information, the Services may not function properly.
If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Drensys processes your personal data, please contact Drensys by email at info@drensys.com.
You have a range of rights over your data, which include the following:
* Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).
* You have the right to ask for rectification and/or deletion of your information.
* You have the right of access to your information.
* You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.
If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.
Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.
SECURITY
We care about the protection of your user information and use industry standard safeguards to do so. Of course, it's important to keep in mind that no data transmission on the Internet is guaranteed to be 100% secure. Your information is stored on Drensys servers located in the United States. We use industry standard physical, electronic, and organizational safeguards to protect your user information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security"
does not exist on the Internet. If you are concerned that your privacy may have been breached, please contact us as provided below.
We limit access to Personal Information about you to employees and contractors who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards to help protect Personal Information we collect about you from unauthorized use or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the website or otherwise to us.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, please contact us at 718-975-7590.
PRIVACY OF CHILDREN
If you are less than 18 years old, please do not send any user information to us--including information such as your name, address, or e-mail address. We do not knowingly collect (nor do we wish to collect) any personally identifiable information or other user information from children under the age of 18. In the event that we learn we have collected any personal information from a child under the age of 18, we will delete that information from our database and terminate the corresponding account, if any. We encourage you to discuss the Site with your parent or guardian.
HOW TO CONTACT US
If you have any questions regarding this Privacy Policy or how to remove or modify your user information or related consents, please feel free to contact us by e-mail at info@drensys.com or the mailing address below. Our mailing address is Goldenberg Technologies, Inc. d/b/a Drensys, 1202 Avenue U, Brooklyn, NY 11229.
HOW WILL I KNOW IF THE PRIVACY STATEMENT IS CHANGED?
Drensys may update the Privacy Policy at any time. If we make material changes we will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address in our file for you or by placing a prominent notice on our website prior to the changes becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.