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Software as a Service

3rd Party Software Support

Subscription Model

Gone are the days when you could purchase a software license and use and re-use it on any machine at any given time. Software has evolved so much that it needs ongoing updates, improvements, fixes and patches, all of which takes up a lot of computer memory, which in turn made perpetual licenses obsolete. Majority of current software operate on license subscription plans, where you periodically pay for the right to use the license on a limited number of machines. Drensys is a partner to many widely-used and niche subscription-based software and applications.

  • Research, selection, and onboarding of vendor and license type suited for specific needs
  • Horizontal SaaS are commonplace software used across all industries and include Microsoft Office 365, G-Suite, Quickbooks, Adobe Acrobat, and more
  • Vertical SaaS, also referred to as LOBs, are industry-specific platforms like EMRs for Healthcare, Litigation Management for Legal, and various industry ERPs (Enterprise Resource Planning)

Vendor Support

Have you ever tried getting tech support from Quickbooks? How many times have they transferred you around only to say that you’re experiencing a bug and to standby for resolution in some distant future? Did calling Microsoft for some Excel or Outlook troubleshooting get you anywhere? We’re aware of how frustrating and difficult it can be to try getting tech support from all these giant corporations. Our vast experience in troubleshooting various business software gives us an advantage that we pass on to you. 

  • Expert level tech support for accounting software like Quickbooks, PeachTree, etc.
  • Design and implement and deploy application in pre-configured environment suited for expansion
  • Monitoring and Backup available for application and entire system state image
  • Updates and Version upgrades available for managed and pay-as-you go customers
  • Migration from on-prem to cloud or vice-versa

LOB Support

In today’s fast-paced digital world, every business relies on core applications to drive operations. These Line of Business (LOB) applications are essential to your business’s success, but they come with varying levels of complexity depending on the functions and modules involved. As a busy business owner, keeping up with technology demands can be challenging, and missing critical updates or support can result in costly downtime. At Drensys, our team of technical experts is highly knowledgeable in supporting a wide range of applications, offering extended support for your existing systems while quickly adapting to new software solutions as your business evolves.

  • Legal: Time Matters, SmartAdvocate, and more
  • Manufacturing & Distribution: Entree Distribution Software
  • Accounting Software: QuickBooks, Peach Tree, Sage, Xero, FundEZ, and more
  • Healthcare: Practice Fusion, eClinical Works, Comtron / Labgen, MD Land, and more
  • Education: Google Classroom, SAVVAS, Clever, and more
  • Retail: LOD Depot, Eclipse E-term, SAP, Square, and more